Privacy Policy

Effective Date: November 3, 2025
Website: www.westernstatestrailer.com
Contact Email: info@westernstatestrailer.com

1. Introduction

Western States Trailer and Auto (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, contact us, or interact with us by phone, email, or text message.

By using our site or providing your information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and mailing address.
• Transactional Information: Purchase details, order history, and service preferences.
• Technical Data: Browser type, IP address, referring URLs, and device information.
• Communications Data: Messages sent through our website forms, email, or SMS.

3. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide customer support.
• Process quotes, orders, and payments.
• Send service or transaction-related notifications.
• Improve our website, products, and customer experience.

4. SMS/Text Message Compliance (A2P 10DLC)

By checking the consent checkbox on our web forms, you opt in to receive text messages from Western States Trailer and Auto.

• Transactional messages
• These may include:
• responses to customer inquiries
• appointment confirmations
• estimate notifications with links
• rental coordination updates
• service status updates

Message & data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We do not sell, rent, or share your phone number with unaffiliated third parties for marketing purposes.

We retain SMS contact information only as long as necessary for communication, legal compliance, or service delivery. When a user opts out, we remove their number from all SMS lists.

Carriers are not liable for delayed or undelivered messages.

SMS services are not intended for minors. Users must be 18+.

5. Sharing Your Information

We may share limited information with:

• Service providers who assist in website hosting, payment processing, or communication systems.
• Legal authorities, if required by law.

We do not sell or rent your personal data to others.

6. Data Security

We use secure servers, encryption, and other safeguards to protect your information. However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website may use cookies and analytics tools to understand user behavior and improve performance. You can adjust cookie preferences through your browser settings.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails or text messages.
• Request clarification about how your data is used.

To make a request, please contact us at info@westernstatestrailer.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Western States Trailer
Email: info@westernstatestrailer.com
Website: www.westernstatestrailer.com