Privacy Policy
Effective Date: November 3, 2025
Website: www.westernstatestrailer.com
Contact Email: info@westernstatestrailer.com
1. Introduction
Western States Trailer (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, contact us, or interact with us by phone, email, or text message.
By using our site or providing your information, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and mailing address.
- Transactional Information: Purchase details, order history, and service preferences.
- Technical Data: Browser type, IP address, referring URLs, and device information.
- Communications Data: Messages sent through our website forms, email, or SMS.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide customer support.
- Process quotes, orders, and payments.
- Send service or transaction-related notifications.
- Deliver marketing communications (only with your consent).
- Improve our website, products, and customer experience.
4. SMS/Text Message Compliance (A2P 10DLC)
By checking the consent box on any form or providing your mobile number, you agree to receive text messages from Western States Trailer.
These may include:
- Transactional messages: such as order confirmations, service updates, or appointment reminders.
- Marketing messages: occasional promotional or informational texts (typically 2–3 per month).
Message & data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
We do not sell, rent, or share your phone number with unaffiliated third parties for marketing purposes.
5. Sharing Your Information
We may share limited information with:
- Service providers who assist in website hosting, payment processing, or communication systems.
- Legal authorities, if required by law.
We do not sell or rent your personal data to others.
6. Data Security
We use secure servers, encryption, and other safeguards to protect your information. However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website may use cookies and analytics tools to understand user behavior and improve performance. You can adjust cookie preferences through your browser settings.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails or text messages.
- Request clarification about how your data is used.
To make a request, please contact us at info@westernstatestrailer.com.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Western States Trailer
Email: info@westernstatestrailer.com
Website: www.westernstatestrailer.com
