Terms & Conditions

Effective Date: November 3, 2025
Website: www.westernstatestrailer.com
Contact Email: info@westernstatestrailer.com

Order Cancellation and Refund Policy

• Custom orders are non-refundable
• You can cancel an order for in-stock items and receive your full deposit back as a refund.
• When cancelling an order that has been paid in full, you will be refunded your payment minus 3.5% credit card fee.

1. Acceptance of Terms

By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree, please discontinue use of our site and services.

2. Use of Website and Services

You agree to use our website for lawful purposes only. You must not:

• Use our website in any way that may damage, disable, or impair it.
• Attempt to gain unauthorized access to our systems.
• Use automated tools (e.g., bots or scrapers) to collect data without permission.

All content, designs, and materials on this site are the property of Western States Trailer and may not be copied or reproduced without written consent.

3. Orders, Payments, and Transactions

When you make a purchase or submit a quote request, you agree that:

• All information you provide is accurate and complete.
• You are authorized to use the payment method provided.
• Prices and availability are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or misrepresentation.

4. SMS/Text Messaging Terms (A2P 10DLC Compliance)

By submitting your phone number and checking the consent box on any form, you agree to receive text messages from Western States Trailer, including:

• Transactional messages: order confirmations, service updates, or appointment reminders.
• Marketing messages: occasional promotions or special offers (typically 2–3 per month).

Message & data rates may apply.

You can opt out at any time by replying STOP to any text message.
Reply HELP for assistance or contact us at info@westernstatestrailer.com.

Consent to receive text messages is not a condition of purchase.
We do not share or sell your phone number to third parties for their marketing use.

5. Disclaimer of Warranties

All content and services provided by Western States Trailer are offered “as is” and “as available.”
We make no warranties or representations of any kind, whether express or implied, including:

• Fitness for a particular purpose
• Accuracy, reliability, or completeness of information
• Availability or performance of our website or communication systems

6. Limitation of Liability

Western States Trailer is not liable for any damages, losses, or expenses resulting from:

• The use or inability to use our website or services
• Errors, omissions, or interruptions in communications
• Unauthorized access to or alteration of your data

In no event shall our total liability exceed the amount paid by you for the related service.

7. Indemnification

You agree to indemnify and hold harmless Western States Trailer and its affiliates from any claims, damages, or expenses arising from your use of our website, your violation of these terms, or your infringement of any rights of a third party.

8. Modifications to These Terms

We may update these Terms and Conditions at any time. The most recent version will be posted on this page with the updated effective date. Continued use of our site signifies your acceptance of any changes.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Montana, without regard to its conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Missoula County, Montana.

10. Contact Information

If you have questions about these Terms or our services, please contact:

Western States Trailer
Email: info@westernstatestrailer.com
Website: www.westernstatestrailer.com